Terms and Conditions

1. Acceptance of Terms

By accessing or using Vendorian ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service. We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on this page and revising the "Last updated" date. Your continued use of the Service after the changes take effect constitutes acceptance of the revised terms.

2. Description of Service

Vendorian is a vendor management platform that enables organizations to manage vendor relationships, agreements, contacts, and compliance. The Service provides tools for:

• Tracking and managing vendor relationships and contacts
• Creating, monitoring, and renewing vendor agreements
• Managing vendor compliance and documentation
• Organizing vendors with tags and custom fields
• Monitoring agreement timelines, alerts, and reminders

3. User Accounts

To use the Service, you must create an account. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or harmful activities.

4. User Responsibilities

When using the Service, you agree to:

• Use the Service only for lawful purposes and in accordance with these terms
• Not use the Service to store or transmit malicious code or harmful content
• Not attempt to gain unauthorized access to the Service or its systems
• Not interfere with or disrupt the integrity or performance of the Service
• Not use the Service to infringe on the rights of others
• Comply with all applicable laws and regulations

5. Data Ownership and Usage

You retain all ownership rights to the data you input into the Service ("Your Data"). By using the Service, you grant us a limited license to use Your Data solely for the purpose of providing and improving the Service. We will not sell, share, or use Your Data for purposes other than operating the Service without your explicit consent.

You are responsible for ensuring that Your Data does not violate any third-party rights or applicable laws. You should not input sensitive personal information unless necessary for your vendor management purposes.

6. Intellectual Property

The Service, including its design, features, functionality, and underlying technology, is owned by Shaftware LLC and is protected by intellectual property laws. You may not:

• Copy, modify, or distribute the Service or its content
• Reverse engineer, decompile, or disassemble the Service
• Remove or alter any proprietary notices or labels
• Use our trademarks or branding without written permission

7. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime in advance.

8. Limitation of Liability

To the maximum extent permitted by law, Shaftware LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or system failures
• Errors or inaccuracies in the Service
• Unauthorized access to your data

Our total liability for any claims arising from your use of the Service shall not exceed the greater of (a) the amount you paid for the Service in the twelve months preceding the claim or (b) USD 100.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or that it will be error-free or uninterrupted.

10. Indemnification

You agree to indemnify and hold harmless Shaftware LLC, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these terms, or your infringement of any third-party rights.

11. Fees and Subscriptions

Some features of the Service are offered on a paid basis. We may make a free tier available with limited functionality, along with one or more paid plans. By selecting a paid plan, you agree to pay all fees applicable to that plan.

• Fees are billed in advance on a recurring basis (for example, monthly or annually) according to the plan you select, and are non-refundable except where required by law.
• You authorize us and our third-party payment processors to charge your designated payment method for all applicable fees.
• We may change our fees or introduce new charges. We will give you advance notice of any fee changes, which will take effect on your next billing cycle.
• Fees are exclusive of taxes, and you are responsible for any applicable taxes.
• If a payment is overdue or fails, we may suspend or terminate your access to paid features in accordance with the Termination section below.
• You may cancel a paid plan at any time; cancellation takes effect at the end of your current billing period, and you will retain access to paid features until then.

12. Termination

You may terminate your account at any time by contacting us or using the account deletion feature if available. We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including:

• Violation of these terms
• Fraudulent or illegal activity
• Non-payment of applicable fees
• Extended periods of inactivity

Upon termination, your right to use the Service will cease immediately. You may request a copy of Your Data before termination. After termination, we may delete Your Data in accordance with our data retention policies.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Wisconsin.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]